Refund Policy
1. Returns
We accept returns under the following conditions:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in its original packaging.
- You must request a return within 30 days of receiving your order.
Non-Returnable Items:
- Digital downloads
- Gift cards
- Clearance or final sale items
2. Refund Process
To initiate a refund, please follow these steps:
- Contact Us: Email us with your order number and the reason for your return.
- Approval: Once your return is approved, we’ll provide instructions for shipping the item back to us.
- Shipping: You are responsible for covering the return shipping costs unless the return is due to a defect or error on our part.
- Inspection: Once we receive and inspect the item, we’ll notify you of the approval or rejection of your refund.
3. Refunds
If approved, your refund will be processed within 5–7 business days and automatically applied to your original payment method.
- Partial Refunds: May be issued for items that show signs of use, damage, or missing components not due to our error.
4. Exchanges
If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to product availability.
5. Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll provide a replacement or refund at no additional cost.
6. Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:
- Check with your bank or credit card provider, as processing times can vary.
- If the issue persists
7. Cancellations
Orders can be canceled within 24 hours of purchase for a full refund. After this period, cancellations may not be possible if the order has already been processed or shipped.